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FREQUENTLY ASKED QUESTIONS

PURCHASING A TDC PRODUCT

Online at thedailyclassicco.com

Acceptable payments:

  • PayPal
  • Apple Pay
  • Bank Deposit. In order to confirm an order, using this payment method, we would require a copy of the bank transfer. To be sent via email. 

RETURNS & EXCHANGES

We will happily provide an exchange on TDC purchased products providing they meet these conditions outlined below:

  • If the item received has a manufacturing fault or is damaged upon transit. Minor imperfections are not eligible.
  • Item/s are returned within 3 business days upon receipt.
  • Item/s are in their original condition – that is not worn, stretched or altered, and are in new condition with all the packing attached. We know that you are eager to try on your new TDC Sandals on but please take extra care to ensure you keep them in good condition and with the original packaging should you wish to return & exchange your TDC Sandals. If items received by TDC is not on its original condition, item/s will not be accepted. Sandals must be returned in an unworn state.
  • You are able to provide proof of purchase.
  • If your TDC product is purchased through a distributor, this will be subject to the reseller’s Return & Exchange Policies.
  • Items are purchased at full price.

TDC reserves the right to deny a return or exchange of goods if they do not meet the conditions outlined above.

For goods received that are faulty and unworn, please email us at thedailyclassicco@gmail.com stating the order number and nature of the problem.

Note: Be very careful when choosing a size as we do not accept returns and exchanges if the wrong size is ordered. Much less, we do not cater to cancellation, return or exchange requests because of a change of heart.

SHIPPING & TRACKING ORDER

Orders are shipped once a week with a cut-off of 2pm every Wednesday. Our complimentary shipping service should deliver them to you anywhere in the Philippines in about 2-4 business days from day of shipment.

We’ll send you a shipment confirmation and tracking number as soon as your TDC goods ship out.

Our TDC Sandals are only available for Philippine shipping.

CARE

SANDALS

How to clean your suede or nubuck avarcas.

You have probably stopped buying suede or nubuck avarcas because you think those are materials that need much more care, but you just can’t resist to the colors and textures, can you? The same happens to me! You no longer have to worry, because here I give you the best advices to clean your avarcas and make them look as brand-new for a long time.

You only need a special brush or sponge for these materials if you want to clean them daily. We must brush the leather carefully at all times, doing it in the direction of the hairs in the case of suede avarcas.

If you need to remove a stain, it is better to use an eraser and apply it on that stain. Then, remove the remains with a sponge and that’s it! Again, as new.

Try not to wet your avarcas of suede and nubuck, since those natural leathers will absorb the liquids and it is possible that the tone becomes darker in some areas. In case this happens, you can use baby wipes to moisten the shoe evenly to avoid staining.

How to clean your leather avarcas (Box, Mushroom, Nappa)

The leather Menorcan avarcas are the easiest to take care of, but you shoudn’t just relax because of that and simply not to clean them. All our avarcas need care!

If you want to clean them every day, it is enough to use a damp cloth and clean the entire surface with it. I advise you to have another cloth at hand in the front of it during the process. In this way, not only will it be easier for you, but you will avoid wetting the insole, which consists of another material that could change color due to water absorption.

If you want to prevent your leather avarcas from spoiling over time, you will need a special shoe brush, a rag and a colorless bitumen cream.

First it is necessary to remove the remains of dust and dirt particles with the brush or with the damp cloth, then the colorless bitumen should be applied. When the bitumen cream is dry, it shoud be removed with the brush in order make them shine and should also be cleaned with a soft dry cloth. You will be amazed of how good they will look!

Yet another tip from me is that before storing the avarcas for the winter, apply special footwear moisturizer. With this, its useful life will be extended considerably and they will look like new.

Always perfect stitching

All classic Menorcan avarcas have a stitching that goes around them and gives them their typical look. To always preserve this, we just need a new toothbrush. We therefore use this brush very carefully to scrape the stitching, always in the direction of the thread to avoid fraying.

Prevent them from deforming

If you want your avarcas to last for years, you must ensure that they always maintain their beautiful original form. This is why I recommend that you follow these simple instructions when you go to store them and, with this, the life of your favorite summer sandals will be greatly extended.

The most comfortable way to store the Menorcan avarcas is through a vertical shoe rack, with this, they will rest on their tip without damaging the front or rear.

Despite this, not everyone has such furniture, so I will show you another way to store them with a very simple trick: place the front of an avarca just where the back of the other is. You will see that everytime perfect stitches fit perfectly. Make sure the back straps are upright and do not acquire an irregular shape. Then, lay them sideways on the rubber and in this way you can store many pairs without damaging them in very little space!

If you want, you can also place a ball of tissue paper on the tip of your feet so that it always has a round shape. You don’t need the ball to be too big or too tight, just look for a small support to continue in the original position. If you do not have tissue paper, no problem, it can also be achieved with white paper, but be careful! Never use newspaper or other paper with ink, as you could stain the inner leather lining.

Always away from light

In order to keep your avarcas as colorful as possible, you should avoid storing them in places where light is facing them directly, especially if it is sunlight. Electric light can also damage leather, although not so quickly. In the same way as with human skin, natural leather absorbs the sun’s rays and can make your avarcas lose their original color.

 

BASKETS

If properly cared for, your baskets will last for a long time. If it gets dirty or loses its shape, you can wipe the basket down with water and then hang upside down over a bucket in full sun to dry.

Being made of natural fibre, our baskets do not like to remain wet.